When a company is engaged in Performance Measurement, it’s important to look out for the common pitfalls and even try to fix issues before they become real problems. One...
Your performance reports should always be focused and to the point, with a call to action when necessary. They should never be confusing nor so long that they are...
When you are getting started with Performance Measurement it’s tempting to seek out a readymade set of KPI to use. I’ve written before about the dangers of choosing your...
Stacey Barr, the founder of PuMP®, suggests that as we enter 2015 and start to plan for the year ahead, we don’t look at Annual Planning for our Performance...
I’ve been working with companies to help them measure and then improve their performance for over 30 years, and every day I still come across people who do not...
Many people use the phrases ‘Performance Measurement’ and ‘Performance Management’ almost interchangeably when, in fact, they mean different things. However you can be forgiven for mixing them up, they...