When a company is engaged in Performance Measurement, it’s important to look out for the common pitfalls and even try to fix issues before they become real problems. One...

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Your performance reports should always be focused and to the point, with a call to action when necessary.  They should never be confusing nor so long that they are...

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When you are getting started with Performance Measurement it’s tempting to seek out a readymade set of KPI to use.  I’ve written before about the dangers of choosing your...

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Stacey Barr, the founder of PuMP®, suggests that as we enter 2015 and start to plan for the year ahead, we don’t look at Annual Planning for our Performance...

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I’ve been working with companies to help them measure and then improve their performance for over 30 years, and every day I still come across people who do not...

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Many people use the phrases ‘Performance Measurement’ and ‘Performance Management’ almost interchangeably when, in fact, they mean different things.  However you can be forgiven for mixing them up, they...

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