One of my fellow PuMP practicioners, Mark Hocknell wrote this blog and I thought I’d share it with you. Mark has never been a fan of the term ‘KPI’,...
I wish I had a simple, definitive definition of what a ‘goal’ is for you and your business – but there are so many different applications of the term....
PuMP creator, Stacey Barr, has just published a great article on making sure that your goals are clear and measurable. As it serves as a nice follow-on to my...
One of the methodologies I use, PuMP® was created by Stacey Barr, the performance measurement specialist living in Brisbane, Australia. There are other PuMP® consultants across the globe including...
Does your company have one clear vision? Or does each department have their own vision? If your employees’ view of the corporate vision is a cloudy one, it can...
Following on our recent theme of the importance of applying statistical methodologies to your Performance Measurement, here’s an article by PuMP founder Stacey Barr from back in 2012 that...
When I was writing my last blog post and thinking about Natural Variation, I remembered this article written by PuMP founder Stacey Barr. It focuses on the risks of...
When you started this year, did you make some new year’s resolutions? Did you look back over what you did in 2015 before you made your plans for 2016?...
I can hear the groans already. I have rarely met anyone who is a fan of creating documentation, so this advice is not an easy sell! But I promise...
The Cost of Performance Measurement Ask anyone how they are and they will most likely reply with the ‘b’ word. ‘Busy’ is the norm – and almost every organisation...