One of my fellow PuMP practicioners, Mark Hocknell wrote this blog and I thought I’d share it with you.  Mark has never been a fan of the term ‘KPI’,...

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I wish I had a simple, definitive definition of what a ‘goal’ is for you and your business – but there are so many different applications of the term....

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PuMP creator, Stacey Barr, has just published a great article on making sure that your goals are clear and measurable. As it serves as a nice follow-on to my...

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One of the methodologies I use, PuMP® was created by Stacey Barr, the performance measurement specialist living in Brisbane, Australia.  There are other PuMP® consultants across the globe including...

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Does your company have one clear vision? Or does each department have their own vision? If your employees’ view of the corporate vision is a cloudy one, it can...

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Following on our recent theme of the importance of applying statistical methodologies to your Performance Measurement, here’s an article by PuMP founder Stacey Barr from back in 2012 that...

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When I was writing my last blog post and thinking about Natural Variation, I remembered this article  written by PuMP founder Stacey Barr.  It focuses on the risks of...

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When you started this year, did you make some new year’s resolutions? Did you look back over what you did in 2015 before you made your plans for 2016?...

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I can hear the groans already. I have rarely met anyone who is a fan of creating documentation, so this advice is not an easy sell! But I promise...

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The Cost of Performance Measurement                                Ask anyone how they are and they will most likely reply with the ‘b’ word. ‘Busy’ is the norm – and almost every organisation...

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