Does your company have one clear vision? Or does each department have their own vision? If your employees’ view of the corporate vision is a cloudy one, it can...
Following on our recent theme of the importance of applying statistical methodologies to your Performance Measurement, here’s an article by PuMP founder Stacey Barr from back in 2012 that...
When you started this year, did you make some new year’s resolutions? Did you look back over what you did in 2015 before you made your plans for 2016?...
I can hear the groans already. I have rarely met anyone who is a fan of creating documentation, so this advice is not an easy sell! But I promise...
The Cost of Performance Measurement Ask anyone how they are and they will most likely reply with the ‘b’ word. ‘Busy’ is the norm – and almost every organisation...
I’ve already looked at ‘How to Create a Focused KPI Report’ [link], and in this short series of posts I’ll be looking at some simple steps to take to...
Mark Hocknell, PuMP Consultant, has worked in the area of performance measurement for about 10 years now. Prior to that, Mark’s 15 years in senior management gave him plenty...
How to end your performance measurement struggles and reach your goals sooner and with less effort. “We have the same struggles with KPIs and measuring performance. Almost every organisation...
When a company is engaged in Performance Measurement, it’s important to look out for the common pitfalls and even try to fix issues before they become real problems. One...
Earlier this year Martin Klubeck, author of Metrics: How to Improve Key Business Results, wrote a post on three ‘dangerous’ mistakes with metrics. His point was that there are...