In Performance Measurement there is always debate around whether your KPIs need to have both quantitative and qualitative measures. Perhaps the first question I should answer is – what’s...
- Jun 24, 2015
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- Lavery McGlynn
Imagine there is a universe of measures. It’s the all-encompassing collection of anything an organisation happens to measure. Navigating through the universe of measures, to decide how, when, why...
- Jun 17, 2015
- Comments Off on How to Navigate Through the Measures Universe
- Lavery McGlynn
At one time or another, every organisation ‘hits a rut’ in their Improvement Process. Here are my top tips to get back on track with focus and motivation: 1....
- Jun 10, 2015
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- Lavery McGlynn
Who do you think in would benefit from performance measurement skills in your organisation? If you work in a large organisation, you may think these skills belong just to...
- Jun 03, 2015
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- Lavery McGlynn
The problem with measuring performance, is that it’s not always easy to quantify how well you are performing for certain business measures. So how do you measure the unmeasurable?...
- May 28, 2015
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- Lavery McGlynn
When you work in Performance Measurement, you start to see everything around you as a series of processes waiting to be improved. I recently moved house and went through...
- May 08, 2015
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- Lavery McGlynn
A teacher friend recently described a reporting process that she has to regularly go through for each child she works with. She was frustrated at the lack of communication...
- Apr 21, 2015
- Comments Off on Cycle Time – the key metric?
- Lavery McGlynn
Your performance reports should always be focused and to the point, with a call to action when necessary. They should never be confusing nor so long that they are...
- Apr 16, 2015
- Comments Off on A KPI Report in Three Questions
- cathlavery
When you are getting started with Performance Measurement it’s tempting to seek out a readymade set of KPI to use. I’ve written before about the dangers of choosing your...
- Apr 09, 2015
- Comments Off on A KPI ‘Starter Kit’ – If You Only Measure 6 Things
- cathlavery
Performance Measurement is about people as much as it is about interpreting data to inform decisions. You can have flawless, evidence based reports, but no one will read them...
- Mar 27, 2015
- Comments Off on How to get KPI buy-in
- Lavery McGlynn