Dashboards, Scorecards, Management Information (MI) Reports…are the terms used interchangeably in your organisation? Or like many, do they float in and out of fashion? So does the name matter...

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“However beautiful the strategy, you should occasionally look at the results.” Winston Churchill. Strategic Planning has become almost fashionable in the world of business. Companies of all sizes focus...

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To be a successful Process Improvement consultant, you have to wear many hats – and perhaps the one that most analytical minds struggle with is the ‘design and present’,...

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