A teacher friend recently described a reporting process that she has to regularly go through for each child she works with. She was frustrated at the lack of communication...

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Your performance reports should always be focused and to the point, with a call to action when necessary.  They should never be confusing nor so long that they are...

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When you are getting started with Performance Measurement it’s tempting to seek out a readymade set of KPI to use.  I’ve written before about the dangers of choosing your...

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Performance Measurement is about people as much as it is about interpreting data to inform decisions.  You can have flawless, evidence based reports, but no one will read them...

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Eyecademy specialises in the cleansing, management and analysis of your data as it journeys through your organisation. At each stage their services and support enable you to achieve increased...

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There are two problems with choosing too many KPIs.  Number one, you chose the KPIs.  Number two, you have too many of them! Let me elaborate: Don’t start with...

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The first step to establishing better Performance Measures is realising that Performance Measurement is a process – not a one-off event. Successful Performance Measurement is a series of specific...

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Stacey Barr, the founder of PuMP®, suggests that as we enter 2015 and start to plan for the year ahead, we don’t look at Annual Planning for our Performance...

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I’ve been working with companies to help them measure and then improve their performance for over 30 years, and every day I still come across people who do not...

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Many people use the phrases ‘Performance Measurement’ and ‘Performance Management’ almost interchangeably when, in fact, they mean different things.  However you can be forgiven for mixing them up, they...

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